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Australia's first integrated pet care App brings vets and pet essentials together

17 Sept 2025

Looking after your pet just got easier. The Petbarn App - Australia’s leading pet app, has been upgraded with brand-new veterinary features — making it Australia’s only all-in-one pet care app.


From vaccinations and parasite prevention tools to booking wellness checks and vet appointments, pet care can sometimes feel overwhelming. Recent research revealed pet owners wanted one simple, trusted place to manage their pet’s health. Building on Petbarn’s experience caring for over three million pets, the app now combines everything pet owners need for their pet’s health and wellbeing in the palm of their hand.


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With the new update, pet owners can:

  • Receive reminders for important health needs like vaccinations and parasite prevention

  • Book and manage Greencross Vet appointments directly in the app

  • Shop Petbarn’s trusted product range 

  • Create and manage personalised pet profiles and health records in one secure place


“Our pets are family, and just like us, they need regular health care,” says Dr Magdoline Awad, Chief Veterinary Officer, Greencross Vets. “Pet owners told us they wanted an easier way to stay on top of everything, without juggling trying to reminder important pet milestones. This update gives owners the confidence that nothing is missed and allows for more quality time with their pets.”


The app also features a world-first innovation: Pet AI, developed with Microsoft. Pet AI provides instant, reliable guidance when pet owners have questions, powered by the clinical knowledge of Greencross Vets and pet care experience of Petbarn.


“With over 28 million pets in Australia, we know families want a digital experience that’s as easy and reliable as the health and lifestyle apps they use every day,” adds Dr Awad. “The Petbarn App now puts everything owners need to care for their pets in their pocket.”


The Petbarn App is free to download now on the Apple App Store (iOS) and Google Play (Android).


About Greencross Vets

Established in 1994, Greencross Vets is part of Greencross Pet Wellness Company and is the largest veterinary services provider in Australia with over 140+ clinics including General Practices and Animal Emergency Clinics. Greencross Vets offers a comprehensive range of professional veterinary services to cater for all pet needs, from preventive health care to weight loss programs through to surgery and diagnostic medicine.


About Petbarn

Founded in 2000, Petbarn is Australia’s leading pet specialty retailer, helping millions of pet owners care for their ets with a wide range of quality products, services, and advice. From nutrition and pet supplies to grooming and wellness solutions, Petbarn is committed to supporting pets and their families nationwide.


About Greencross Pet Wellness Company

Greencross Pet Wellness Company is Australia’s largest pet care company with 267 retail stores, including Petbarn and City Farmers in Australia and Animates in New Zealand; 140 Greencross Vets clinics; 42 Specialty  and Emergency animal hospitals, including Animal Referral Hospital and Animal Emergency Centre; 132 grooming salons; 114 puppy schools; 4 crematorium facilities; 166 DIY dog washes; 20 mobile dog washes; and Vepalabs Specialist Pathology Centre which services veterinary clinics nationally. 


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